The service allows user to prove their identity and access public services and benefits. Users can verify their identity in the app by using a photo ID. People without a photographic ID can instead answer security questions, while the platform is also exploring vouching as a verification method, the team behind ScotAccount announced on Wednesday. The platform was launched in 2023 in collaboration with Disclosure Scotland, enabling employers to verify criminal records and other information. Since then, the platform has expanded access to other public services, including accessing the Witness Gateway, which allows witnesses to access case information online.