NiCE customers can now purchase Pindrop solutions directly through NiCE, simplifying procurement and expediting implementation. Through this integration, Pindrop solutions enable passive, real-time authentication of inbound callers while detecting deepfakes, synthetic audio, and fraud indicators using Pindrop's proprietary multi-factor analysis. By evaluating a caller's interaction data and risk patterns, Pindrop solutions provide frictionless authentication for legitimate callers while fraudsters are identified before they can cause harm.