Now that ID.me is available in Epic Toolbox, the focus is on the MyChart moments that most directly impact both risk and operational load: new account enrollment and account recovery. Organizations will be able to use ID.me to help confirm that the person attempting to create or reclaim a MyChart account is the rightful individual—supporting a more secure pathway to access while helping reduce manual interventions for staff. ID.me's approach is built around a reusable, privacy-preserving credential. Patients verify once to establish a trusted identity in their ID.me wallet, and can then return to securely sign in where ID.me is accepted—reducing repeated identity proofing steps across organizations. For healthcare, that reuse can translate to less friction for legitimate patients, fewer dead ends during self-service recovery, and a stronger foundation for protecting accounts from takeover.