Smart-ID is the most popular mobile identity service in the Baltic States. In Estonia, there are approximately 730,000 active users, 1 million in Latvia, and 1.6 million users in Lithuania (a combined total of 3.75 million active users in its primary markets), and an additional 19 million people in Belgium and Finland, where its e-identity service also has an active scope of use. Authentication is done via 2-step PIN entry or biometrics, and hundreds of millions of qualified electronic signatures and ID checks are performed each year. The service of electronic ID is operated by banks and mobile network operators and uses eIDAS High level of assurance, which is equivalent to the e-identity level of government e-identities of EU countries. The Smart-ID integration sits within iDenfy’s broader non-document verification framework. Businesses can configure the platform to route users to an electronic ID verification path automatically when document capture is unavailable or fails due to image quality or lighting conditions, a scenario that iDenfy’s internal data identifies as a recurring source of session drop-off. The combined flow is available to all iDenfy clients at no additional cost and can be activated through dashboard settings without new integration work.