The partners showed a demonstration of the process, with a confirmation in the Truvera digital wallet passing a cryptographic proof of account ownership to the call center to complete identity verification within seconds. This process cut authentication times significantly for 80 percent of calls in the PoC, and two-thirds felt it was more secure. As a result, 100 percent of participants said they would use the authentication method again, validating the concept. In some cases, authentication with decentralized digital ID instead of knowledge-based authentication (KBA) cut times from over three minutes to less than one.