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Home / 1Kosmos Brings Step-Up Identity Verification to ServiceNow for Help Desk Recovery and Sensitive Change Requests
1Kosmos Brings Step-Up Identity Verification to ServiceNow for Help Desk Recovery and Sensitive Change Requests

1Kosmos Brings Step-Up Identity Verification to ServiceNow for Help Desk Recovery and Sensitive Change Requests

2026-03-15  Per Henrikson

As a ServiceNow Build Partner, 1Kosmos delivers identity verification natively within the ServiceNow AI Platform, allowing organizations to enforce strong identity checks without requiring agents to switch tools or slow response times. Verification can be initiated by an agent or automatically enforced as part of a workflow or incident, ensuring consistent protection across critical service desk use cases.


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